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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 10/5/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Negative Comment

    I own a 2003 CHEVROLET Cavalier. My salesperson was Robert, and he was good. I was approv...

    09/25/2008

    Negative Comment

    I own a 2001 Mercury Sable. My overall experience was negative. My situation is negative ...

    09/25/2008

    Neutral Comment

    I own a 2000 Ford Focus. My overall experience was neutral. It was neutral because it has...

    09/25/2008

    Positive Comment

    I own a 2000 CHEVROLET Malibu. Overall my experience was positive. I took the car to the ...

    09/25/2008

    Positive Comment

    I own a 1999 Buick Century. Overall my experience was positive. I took my car into the sh...

    09/25/2008

    Positive Comment

    I own a 2000 Dodge Caravan. My overall experience was positive. I brought my car into the...

    09/25/2008

    Positive Comment

    I own a 2000 Ford Taurus. Overall my experience was positive. It didnt take long to get a...

    09/25/2008

    Positive Comment

    I own a 2000 Ford Taurus. My salesperson when I bought my car was Carlos, and he was pret...

    09/25/2008

    Positive Comment

    I own a 2003 CHEVROLET Cavalier. I took the car to the service center to have the cadilik...

    09/25/2008

    Positive Comment

    I own a 2004 Ford Taurus. My salesperson was Carlos, and he was fabulous. I was approved ...

    09/25/2008

    Positive Comment

    I own a 2000 Ford Escort. I took the car to the service center because I had to get a pip...

    09/25/2008

    Positive Comment

    I own a 2003 CHEVROLET Cavalier. I bought my car from Carlos, and he was great. It didnt ...

    09/25/2008

    Positive Comment

    I own a 2000 Pontiac Grand Am. Overall my experience was positive. I bought my car from C...

    09/25/2008

    Neutral Comment

    I own a 2001 Mercury Sable. My salesperson was Byron, and he was alright. He didnt explai...

    09/25/2008

    Positive Comment

    I own a 2000 CHEVROLET Monte Carl. My salesperson sat in the first office on the left as ...

    09/25/2008

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